LGOSystems Programming Systems Report



	Please check the list of known problems to see whether the problem you are experiencing has already been reported. If you need to file a bug report or want to ask for a feature, please use the template below as a guide. We suggest that you paste the text into your email client and then adapt it to suit your particular situation. Programming Systems Reports should be emailed to: Please do not send support files along with your original bug report. Please wait until we ask for additional information.

	PROBLEM SUMMARY Please include a short description of the problem. PROBLEM CATEGORISATION Please say whether you are: Reporting a consistent problem Reporting an intermittent problem Reporting an error in the documentation Requesting a new feature STEPS TO REPRODUCE PROBLEM Please describe the exact steps needed to cause the problem to occur on your system. If the problem is not reproducible, please explain the circumstances under which the problem occurs. OBSERVED vs EXPECTED BEHAVIOUR Please explain why you think this is a problem. What are you expecting to happen? What does happen? PROBLEM IMPACT Please indicate whether: The problem consistently prevents you from using the application (eg crash during launch or primary function) The problem consistently prevents you from using a particular feature but otherwise does not impact upon your use of the product The problem is intermittent There is no problem as such; this is a feature request SYSTEM CHARACTERISTICS Please describe the platform on which the problem occurs. Include the characteristics of your Macintosh (Power Mac, PowerBook, iMac, iBook; G3 vs G4; CPU Speed; amount of RAM installed, third-party hardware which may be implicated, etc). Which version of Mac OS X does this problem occur on (eg 10.4.3)? Is this a standard Apple release or are you using a developer pre-release? DOCUMENTATION Do you have a data file which causes this problem? Will you be able to provide a copy on request? Has the product crashed? Do you have logging turned on? Will you be able to provide copies of the crash logs upon request? Have you looked in the console window to see if any evidence appears there? Will you be able to provide that information on request? ANY OTHER INFORMATION Is there anything else that you think may be relevant to finding the cause of the problem?